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Shipping & Delivery Information

At Carlux Automobile, we are committed to delivering your auto parts and accessories safely and on time. Please review our shipping policy below:

Delivery Time:

Inside Dhaka: Delivered within 24 to 48 hours.

Outside Dhaka: Delivered within 1 to 2 working days via courier services (e.g., Steadfast, Pathao).

Shipping Charges:

Inside Dhaka: BDT 100 (Standard Delivery).

Outside Dhaka: BDT 150 (Condition Courier Charge applies).

Order Verification:

For outside Dhaka orders, a minimum advance payment (delivery charge) may be required to confirm the order.

Our representative will call you to confirm product compatibility with your vehicle model before dispatching.

Tracking & Inspection:

You can inspect the package in front of the delivery person upon arrival.

If the product is damaged, incorrect, or missing, please contact our helpline immediately before accepting the parcel.